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wakeupj

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18 years ago

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wakeupj

12 Posts

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6594

August 20th, 2008 15:00

4870x2 problems

Hello

 

        I recently replaced my dual 3870x2 on my xps 730 with a 4870x2 but there seems to a problem because on the toolbar I get a Safely remove Hardware icon asking if I want to unplug the 4870x2 and high definition audio controller which makes me think the card isn't installed correctly.

 

Plz help me solve this because i feel like I wasted $635 AUD for a card which is not compatible with the 730. :smileysad:

 

ps: I downloaded the latest ati drivers and the only thing it installs is the catalyst install manager and the wow trial

 

cheers

wakeupj

Message Edited by wakeupj on 08-20-2008 12:04 PM
  • madmax2k1

    28 Posts

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    0

    Posted August 20th, 2008 16:00

    Per Chris:

     

    Customer statement - CrossFire compatibility restrictions.


    The Dell motherboard supports ATI CrossFire using both our drivers and the retail drivers. But, to function properly, the Dell drivers must be completely uninstalled before loading the retail drivers. The steps for this process are located here:
    http://www.dellcommunity.com/supportfor ... d.id=65689

  • wakeupj

    12 Posts

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    0

    Posted August 20th, 2008 17:00

    Hello

     

            I did uninstall the dell drivers but when I try the ati drivers from AMD all it installs is the catalyst install manager and wow trial. 

     

    BTW thx for the reply madmax2k1

     

    ps: after posting this problem on the AMD forums i was told the 8.7 drivers dont work with the 4870X2 and instead use the ones on the cd.

     

    But the thing thats most annoying is the remove hardware icon on the toolbar :smileymad:

     

    cheers

    wakeupj

    Message Edited by wakeupj on 08-20-2008 01:31 PM
    Message Edited by wakeupj on 08-20-2008 01:34 PM
  • DELL-Chris M

    Community Manager

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    56891 Posts

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    232143 Points

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    Posted August 23rd, 2008 04:00

    wakeupj,

    What monitor do you have?


    DELL-Chris M (old account)

    #IWork4Dell

  • wakeupj

    12 Posts

    110

    0

    Posted August 23rd, 2008 10:00

    Hello DELL-Chris_M

     

    The monitor I have is the

    Dell UltraSharp 2408WFP 24 Widescreen Flat Panel Monitor
    Message Edited by wakeupj on 08-23-2008 06:58 AM