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Rodmn1953

updated

23 years ago

R

Rodmn1953

17 Posts

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3767

March 26th, 2004 05:00

4600 not compatible with voice chat ?

My new 4600 does not work with Yahoo and MSN voice chat ? I have had it one week and all it does is make a roaring sound when i try to sue voice chat ? Does anyone have any good ideas or do i have to call Dell ?.......Thanks .........Rod
  • DELL-Cody

    2 Intern

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    2166 Posts

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    Posted March 26th, 2004 14:00

    There is no single fix to this problem that has resolved the issue 100% of the time. The following steps may help:

    1. Click Start | [Settings] | Control Panel | Add/Remove Programs.

    2. Remove any items listed under Analog Devices and/or SoundMAX, or if you have a Creative Labs sound card, remove any Creative Labs and/or Sound Blaster entries.

    3. Enter the Device Manager (click Start | [Settings] | Control Panel | System, click the Hardware tab, and click the Device Manager button).

    4. Remove any SoundMAX (or, with Creative Labs sound cards, any Sound Blaster or Creative) items within the Sound, Video, and Game Controllers category.

    5. Insert your Dell Drivers and Utilities CD (also known as the Dell ResourceCD), and reinstall your SoundMAX drivers, if you have onboard SoundMAX sound. Insert either your Sound Blaster CD or your Dell Drivers and Utilities CD to reinstall your Creative Labs sound card.

    6. Reboot your system once installation is complete.
    Now, try your chat application.
  • Rodmn1953

    17 Posts

    189

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    Posted March 29th, 2004 13:00

    I tryed what you said and it fixed my yahoo voice chat, thank you very much ........Rod
  • Rodmn1953

    17 Posts

    189

    0

    Posted April 8th, 2004 12:00

    I did as you said and it fixed the problem, now it did it again and i reinstalled the drivers and it fixed it again, how long is this going to go on with my sound max intregraded audio ?......i have till 4-17-04 to decide if im going to return this system, will upgrading to a better sound card fix this problem ?........thanks Rod
  • hgohel

    131 Posts

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    Posted March 28th, 2005 22:00

    I've got a problem with the latest SoundMax drivers from DELL's web site for the on-board audio for the Dim4600 with integrated graphics.
     
    When I update to the latest drivers, my audio-IN does not work!  I had to revert to the original system drivers to make it work...anyone else seeing that problem?