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VoXiE

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16 years ago

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VoXiE

18 Posts

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20926

February 18th, 2011 06:00

Strange residue on my M11X

Howdy:

I just purchased an M11X and noticed immediately that there was some sort of residue on the hand rest to the right side of the trackpad.  I tried several methods to clean up the residue (e.g., with water alone, water with a mild soap, etc.), but with no success.  I'm posting a picture of this problem and hoping for some input on how best to "clean it up".  Thanks in advance for any and all help!

 

7762.New_IMG_2100(w_box).jpg

  • DELL-Chris M

    Community Manager

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    Posted February 18th, 2011 08:00

    VoXiE,

    Was this a New puchase or a Dell Outlet Used/Refurbished purchase?


    DELL-Chris M (old account)

    #IWork4Dell

  • flotown

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    Posted February 18th, 2011 10:00

    Auto parts stores have good products to clean plastics.

  • VoXiE

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    Posted February 18th, 2011 12:00

    Brand new.  Received at the end of January.

  • cowboycat

    2 Intern

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    Posted February 18th, 2011 13:00

    My aurora had residue and greasey finger prints on it to . From some research I found out it was dirt. and most likley the mexican fella ate a toco before assembling it.. They don't have air conditioning in those plants just fans that blow dust around. I spent a couple of hours cleaning up my PC after recieving it.

  • VoXiE

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    Posted February 18th, 2011 14:00

    What worked best to clean up the mess?

  • flotown

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    Posted February 18th, 2011 16:00

    Go to Auto Zone / Checkers ect , they have products that clean and polish plastic. I bought a bottle of one to clean and restore my headlight lenses, look new now. I forget the name but it takes scratches and scuffs out,  Now I have never tried it on black textured plastic, but I think they have something - auto restorers/ detailers use it

  • VoXiE

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    Posted February 19th, 2011 08:00

    Thanks for the advice flotown...I'll give it a try.  Would a product like this http://www.amazon.com/Plexus-Plastic-Cleaner-Protectant-Polsih/dp/B000HG8ZJ0/ref=pd_sxp_f_pt also do the trick?  Also, do I risk voiding my warranty if this fix does more harm than good?

  • flotown

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    Posted February 19th, 2011 12:00

    http://www.autogeek.net/motplaspol.html

    http://www.ehow.com/how_6691571_polish-black-plastic.html

    http://www.webbikeworld.com/motorcycle-cleaning-polish/all-kleer/

  • flotown

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    Posted February 19th, 2011 12:00

    The old Logitech 200 my kids used is hammered with soda, ect. I tried the olive oil and it cleaned off all of the gunk and left it shiny but not oily. The are still scratches of course but it looks new on the part I cleaned with olive oil. I used windex on the bottom and it's clean but no shine. I used a paper cloth, so it will work if there are no scratches.

  • flotown

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    Posted February 19th, 2011 12:00

    As crazy as it sound some auto restoration sites say to use peanut or olive oil to clean and polish black plastic,. I got an old black keyboard, I'll try some olive oil on the plastic.