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teegale

updated

16 years ago

T

teegale

35 Posts

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5217

January 13th, 2011 04:00

Shutdowns during idle state

Over the past 2 weeks I've been coming home from work or waking up from sleep to find my computer rebooted. When I log back into windows I get the "an unexpected shutdown has occured" pop up. The computer never reboots while I'm using it. I can game for hours or whatever and nothing. Something seems to be messed up with the idle state. Any suggestions on finding the root of the problem?

  • Tesla1856

    10 Wizard

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    Posted January 13th, 2011 08:00

    Check your Event Viewer logs to find the offending Process or Service.

    It should lead you in the proper direction for further trouble-shooting (once you know what is causing it).

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

    10 Wizard

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    Posted January 13th, 2011 13:00

    Dell Diagnostics will check all your hardware (including the RAM) from outside Windows.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Sajin1337

    2 Intern

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    Posted January 13th, 2011 13:00

    This can be caused by faulty RAM. I would download Prime95 http://majorgeeks.com/downloadget.php?id=4363&file=5&evp=ffc2a25c3011b055346f699a0c02444e and run the blend test for a hour and a half to make sure your ram is ok.