UNSOLVED
No audio device installed
Hello
I haven't even tried to fix this for about 12 months but thought I would give it another go. I have a R4 17 alienware laptop my pride and joy now it is just a curse. A gaming laptop that I cant play games on.
I get the little red cross on the speaker and no audio device installed error.
Now I have tried everything! Installed new drivers countless times, flashed bios ( this would fix sometimes ) taking out battery and restarting would sometimes fix. If its been on a forum I have tried. Even paid a professional laptop repairman. I seemed to know more about it and how maybe to fix it.
Please help!!
As killerdk12345 says (what worked for them) was to:
1. First, do a ePSA Diagnostic Test. If it passes the main test on the first page, continue to Step-2.
2. On the second page of ePSA, test the audio card and speakers. If it passes, continue to Step-3
3. If you want, you can try an easy " Windows-10 Repair Install"
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
If it works, you are done.
If it does not work, or if you are looking for a more comprehensive and thorough attempt at trying to repair the software on your computer (like before moving to replacing hardware) you can continue to Step-4
4. Do a full Nuke-and-Pave (clean Windows Install followed by appropriate drivers). You will also have to re-install all your programs.
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3 Posts
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Posted April 30th, 2017 14:00
If bios didn't fix it you may want to look into an external usb audio interface used for home recording....you can run a set of pc speakers off of it or a set of headphones. They're pretty cheap for a small one, even cheaper used at a pawn shop or try used gear at guitar center.
killerdk12345
23 Posts
1445
0
Posted April 30th, 2017 00:00
Dude, check out my question and the solutions people offered... I'm pretty sure i had the same problem as you, so give the solutions a go
https://community.dell.com/thread/24132-need-help-fixing-unresponding-windows-audio-for-alienware-17-r4