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Go to SolutionAlienware M17 LED's Problem
I bought an AW like a month ago, it was working nice, yestarday I saw some of the LED's were turned off, so I tried using the AW command center but it does not work, it only works with some color like red, but if I choose those colors they will be very bright, sometimes it works how it should but it starts blinking like if it was gonna get damaged, what should I do? I already downloaded the last AW command center version, it didn't work.
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Posted October 20th, 2013 16:00
when you say you saw some leds were off do you the whole zone of leds or just random keys not lighting up?
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Posted October 20th, 2013 19:00
Zones, the Alienware LOGO zone and the back Zone to be specific, the others work well.
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Posted October 21st, 2013 15:00
Hi, how do I uninstall Microsoft .NET framework 3.5, 4 and 4.5?
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Posted October 23rd, 2013 07:00
You can find them if you go to the programs and features and click were it says, turn windows features on or off.
You will get a box like the one above, you disable the .NET, and restart the computer then you enable it again and restart one more time.
Let me know how it goes.
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Posted October 23rd, 2013 14:00
Already tried it did not work, I ran the Alien FX test application and It failed the last one when the lights should turn white, it passed the other ones but some zones are really bright and even turn off later.608
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Posted October 29th, 2013 07:00
Could you please send me a PM with you service tag to check if there is something else that I can do for you.
Milena M458
6 Operator
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2699 Posts
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Posted October 21st, 2013 14:00
Hello santroc!
I will recommend you to follow the steps on this article, we had fix several lights issues but you have to go step by step.
Please let us know how it goes.