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nautilusitania
3 Posts
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582
June 3rd, 2016 12:00
Alien FX Issues
Hi, I've been looking all over for a solution to my alienFX lighting but I've failed.
My alienfx lights will not turn off. I've reinstalled Windows 10, installed Microsoft.net frameworks, installed and reinstalled alienware command center both online and from the resource DVD that came with my system, but I'm unable to turn off the lights on my system or change their color. It stays on indefinitely and I have no way of interacting with them whatsoever. I've had this issue for months now, but it wasn't an issue ever since I've had the system. I have no idea what went wrong. Any help would be appreciated.
nautilusitania
3 Posts
160
0
Posted June 3rd, 2016 15:00
I am using an Alienware 17 laptop
I am running Windows 10 Home
I currently have installed Alienware Command Center version 3.0.27.0
My laptop might have been a bit hotter than usual (I'm not really sure), but I still hear my fans working.
Tesla1856
10 Wizard
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18086 Posts
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71947 Points
160
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Posted June 3rd, 2016 14:00
What exact model machine do you have?
What version of Windows are you running?
What exact version of Alienware Command Center (includes AlienFX) are you trying to clean-install?
You say lights are not working, but what about the fans?
Dell Rockstar
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