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CHERLGURL

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10 years ago

C

CHERLGURL

5 Posts

0

1032

November 20th, 2016 12:00

Alien desktop won't come on

Whenever power button is push, desktop acts like a car that won't start. Makes a noise like it going to start, over and over, with red light on side and front. Please help. Worked fine last night. Only two years old :(

  • Tesla1856

    10 Wizard

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    Posted November 20th, 2016 20:00

    It would help to know the model.

    What is on the display?

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • CHERLGURL

    5 Posts

    413

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    Posted November 20th, 2016 20:00

    X51

  • CHERLGURL

    5 Posts

    413

    0

    Posted November 20th, 2016 20:00

    It's my son's- this is the info I got when I ordered it , Andromeda R2. Now, as I came into his room to see what was on the monitor, when attempting to power it up......it seems to be working. But it sure wasn't earlier. Any ideas?

  • Tesla1856

    10 Wizard

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    18086 Posts

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    71947 Points

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    Posted November 20th, 2016 21:00

    It's my son's- this is the info I got when I ordered it , Andromeda R2. Now, as I came into his room to see what was on the monitor, when attempting to power it up......it seems to be working. But it sure wasn't earlier. Any ideas?

    If it's about 1 foot square and a few inches thick, it's likely a X51-R2.
    Maybe check that all the power-cords are secure? Hard to say, but can't be too serious if it's working now. Maybe it just needed to be rebooted?

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • CHERLGURL

    5 Posts

    413

    0

    Posted November 21st, 2016 04:00

    Thank you.