UNSOLVED
Keyboard problem: some keys are working randomly.
Hello,
I have an Inspiron 15 5570, and since like 1 month some keys doesn't work for a bit of time and then it works just fine, especially the keys at the bottom of the keyboard (c, v, b, n, space bar, arrows, number pad...). I reinstalled the keyboard drivers, without success.
What can cause this ? How can I solve it ?
Thanks for your help,
Adel.
Thanks for your reply, I have a big problem with my battery (its totally dead I think, it doesnt keep my laptop on for more than 2 minutes, I'll change it as soon as I can). Last time I checked it wasnt swollen.
PS: I forgot to mention something, I'm using Ubuntu right now and my keyboard is working totally fine. (It's probably not a hardware problem then).AdrianG001
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Posted August 21st, 2021 05:00
What are the exact brand and model of the PC ?
What is the exact version of Windows 10 ?
Open run window with Win+R.
Now type winver + Enter.
Then post a screnshot of the result or copy it in your next answer.
What is your antivirus ?
The first thing to do is to update all drivers.
ejn63
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Posted August 19th, 2021 08:00
Given the location of the faulty keys and the proximity to the battery, remove the base cover and check the condition of the battery. If it's swollen at all (and check both sides), replace it immediately.