Solved!
Go to SolutionA
afrancesconi
1 Rookie
•
24 Posts
0
366
February 15th, 2021 10:00
Inspiron 7370, Windows 10: cannot install latest Intel UHD driver (OS not supported)
My OS is Windows 10 x64 20H2 build 19042.804 The Dell Update shows that there is a driver update for Intel graphic card (link:
https://www.dell.com/support/home/en-au/drivers/driversdetails?driverid=g13pr&oscode=wt64a&productcode=inspiron-13-7370-laptop) But the update fails. If I manually install this driver, it says "This operating system is not supported". This is weird because my OS version is listed in the Intel driver readme: Operating Systems: Microsoft Windows* 10-64 - Fall Creators Update (1709) Microsoft Windows* 10-64 - April 2018 Update (1803) Microsoft Windows* 10-64 - October 2018 Update (1809) Microsoft Windows* 10-64 - May 2019 Update (1903) Microsoft Windows* 10-64 - November 2019 Update (1909) Microsoft Windows* 10-64 - May 2020 Update (2004) Microsoft Windows* 10-64 - October 2020 Update
JOcean
11 Legend
•
12621 Posts
•
69453 Points
248
0
Posted February 15th, 2021 11:00
The interesting thing about that driver is that Intel does not seem to have the details about technical advisory Intel-TA-00438. I suspect that this may be an early release and Dell has not finalized the driver or Intel jumped the gun. All supposition on my part but have a look at this web page at Intel. Especially look at the Intel responses.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop