28spawn

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28spawn

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October 20th, 2018 09:00

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Include XPS thermal management system to G3/G5/G7 BIOS

Hi Dell,

Considering the amount of issues related to thermal management and fan control in the G-Series I would like to suggest you include in the next BIOS version the same thermal management system of XPS line and allow it to be controlled via Dell Power Manager the same way XPS line works (with Cool, Quiet, Balanced and High Performance profiles), this will save you a lot of headache and returns due to systems running too hot or too loud when it's just a matter of software management.

G-Series laptop may be entry-level gaming pcs but its users are very demanding when it comes to stability and controls, so it would make sense, I want to be able to let me g3 be really quiet during work time and when I want to game, I would like to be able to set it to high performance and system ramp up fans to keep thermals under control and excellent performance.

I believe other owners will agree with me.

Best regards. 

Ricardo

(edited)

  • TacoFerris

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    Posted February 1st, 2019 17:00


    @GeekZilla.com.br wrote:

    Our only hope is that since the second generation G7 will have the alienware comand center, they will extend that our first gen G7´s.

    Sadly that is not quite true. The new G series will only have a lite version of the Alienware Command Center without fan control (as stated by DELL-Chris M here).

    Is Pro Tip
  • avenger4534

    26 Posts

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    Posted February 22nd, 2019 03:00

    Good news guys our efforts gave fruit DELL has released bios 1.9 HERE You can see in driver details as :

    Enhancement:
    - Added the Thermal Management feature in the Dell Power Manager application version 3.0. 

    I think they finally decided to fix the thermals after many months and user complaints. Thank you all for your efforts on many platforms to make DELL hear us.

  • vletrmx21

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    Posted October 20th, 2018 10:00

    You have my support. I cannot use the laptop for more than an hour because it gets too hot.

  • augustl

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    108 Posts

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    Posted October 20th, 2018 10:00

    +1 👍

     

    How did you downgrade to 1.3.0?

  • itsgamer

    9 Posts

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    Posted October 20th, 2018 11:00

    You have my kudo, Dell PLEASE give us this!

  • 28spawn

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    Posted October 20th, 2018 11:00

    BIOS update for dell G3 from 1.3.0 to 1.4.0 is not major, so I can simply download and install the 1.3.0 version over the newer without issues.
  • zachpeanut61

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    17 Posts

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    Posted October 20th, 2018 12:00

    We need this dell.

    making the system stay quiet during gaming is very bad for the system and mine feels like an oven after 1+ hours of gaming.

    I bought this "gaming laptop" to play games and i can barely do that.

     

    This was my first dell and how this issue is resolved will be the deciding factor on if i ever buy a dell again and im sure others feel the same way.

  • windshadow

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    Posted October 20th, 2018 12:00

    We really need this dell. I bought my G7 for gaming and not for office work. I can't game on it for more than an hour without it acting like an oven. If I wanted something silent and for office, I would have bought something different.
  • 28spawn

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    Posted October 20th, 2018 17:00

    Image of what we are asking for.Image of what we are asking for.

    Is Pro Tip
  • PowerFulBR

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    Posted October 20th, 2018 18:00

    This would be very useful and its badly needed by notebooks meant to play games.