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DarkRaven74

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5 years ago

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DarkRaven74

11 Posts

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July 19th, 2021 07:00

Help with upgrading my laptop please.

Hello,

I want to email Tech Support (UK) so I can upgrade my Dell Inspiron 7737 from 16GB to 32GB. I have checked the compatible memory on the components page, but it only shows 4GB which is not suitable; I am looking for either two 8GB or a single 16GB.

Email is not available only chat, which I don't want. A phone call is not suitable for me either. Would a Google search be any good to find the correct number?

I feel totally stuck and Dell UK seems to offer no help at all.

  • ejn63

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    Posted July 19th, 2021 11:00

    Your system supports a max of 2x8=16 G.

    You can check the documentation for the system, or with a supplier like Crucial, which tests and guarantees compatibility.

    https://www.crucial.com/compatible-upgrade-for/dell/inspiron-17-(7737)

    No phone call or discussion is going to change a hardware limitation.

     

  • Meldrew161

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    Posted July 24th, 2021 09:00

    My understanding is that this can be upgraded to 16gb, best to talk to Crucial or similar quality RAM manufacturers cust. support for detailed help. I am a little confused as to why you would want 2 x 8gb if you have 16gb installed already.as I think there are only 2 slots and if one is already filled with 16gb another 2 will not be any good