Solved!
Go to SolutionDell G5-5590 Oc controls.
So there was a new Alienware OC controls driver released for the new G lineup with added thermal and fan control. The thing is every time I try installing the driver I get this weird 0x80070643 fatal error during installation.
<ADMIN NOTE: Broken link has been removed from this post by Dell>
is there any solution?
Laptop Dell G5 5590.
Robert P (retired)
6 Operator
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9396 Posts
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Posted May 28th, 2019 10:00
Hi mino1337,
Thanks for posting. Apologies that your system is not performing as expected.
You may need to uninstall the whole program and reinstall it. Here are a couple of posts that may be helpful:
Robert P (retired)- Hi Robert, I already googled the problem and did everything in those threads. I did a fresh windows install but the problem still persists. Some suggest that one should contact support but somehow certified technicians don't know that intel's display driver has nothing to do with keyboard problems that's why I avoided that because I don't really want to install dell support assist and do the useless system check that keeps on telling me I should update my display driver with an obsolete driver version and then failing. Btw dell's support assist is so bad that it causes regular stutters. So it would be really helpful to find a working fix here.
Robert P (retired)
6 Operator
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9396 Posts
8705
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Posted May 29th, 2019 03:00
Did you try running the diagnostics without using SupportAssist by pressing F12 at startup to check for hardware issues?
Robert P (retired)Robert P (retired)
6 Operator
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9396 Posts
8674
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Posted May 30th, 2019 04:00
Can you send your service tag number in a private message? Thanks.
Robert P (retired)Strikerfuler
3 Posts
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Posted August 21st, 2019 08:00
Does using the Alienware Command Center to undervolt the CPU/overclock the GPU void the warranty? Im just curious. It doesn't seem too safe to me.
- @Strikerfuler you can't overcklock or underclock when using AWCC with a g series laptop.
Strikerfuler
3 Posts
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Posted August 21st, 2019 17:00
Then why does it offer installing it every time I open it?
Custumer000008Y22B1
3 Posts
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Posted October 11th, 2022 09:00
I was having trouble instaling oc controls too tried dozen of times and always same error on start...solved it randomly by myself.what I did is that after dowloading the driver I didnt click on install as usual but I extracted it first and It worked.
mino1337
1 Rookie
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32 Posts
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Posted June 9th, 2019 01:00