UNSOLVED
Dell G5 5590 no alienFX devices found
My dell G5 5590 should have a one color backlit keyboard. Some research tells me this can be controlled from the alienware command center. When I open this program I get the message shown in the picture:
What can I do about this?
Edit: There is no beyboard backlight setting in the bios.
4562
1
Posted April 16th, 2020 05:00
Thank you for the reply but this sadly did not help.
Maybe an interesting observation, there are no bios settings for the keyboard backlight.
2984
0
Posted February 14th, 2021 14:00
Which keyboard does the system have? There are three:
Base model has a non-backlit keyboard,
Next step up has a monochromatic backlight,
Top model has a four-zone RGB LED backlit keyboard.
The latter two are optional. Check the specifications of your specific system using its service tag (support.dell.com).
2990
0
Posted February 14th, 2021 14:00
Me too can't solve it !!
2954
0
Posted February 16th, 2021 07:00
I have found the problem with my laptop. As said by ejn63 the G5 5590 does not have AlienFX devices in the base form. My problem was a connector not being connected to the motherboard.
The location of the connector can be found in the service manual to remove the motherboard.
It is number 10 on the picture.
I hope this helps you
Cheers
Emile
2851
0
Posted February 28th, 2021 11:00
It happened to me when i reinstalled windows
alpinsava
2 Intern
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13 Posts
4573
0
Posted April 16th, 2020 02:00