UNSOLVED
Dell G5 5587 Sound issues
Every time a sound starts , starts at 200% of normal volume making my embedded speakers tremble and make fuzz noise. After 3-4 seconds the sound volume goes down to normal 100%. I installed the latest driver for all devices (support manager) but it fixed nothing. I am concerned about my speakers' health. Does anyone face the same problem after any recent update? What are the possible solutions? TIA!
AlansoftBR
1 Message
9429
2
Posted February 18th, 2019 20:00
Can DELL work with Realtek to get this fixed ASAP? I have this laptop for a week and it's driving me crazy!!! My external speakers worked perfectly with HP and Acer laptops. With this G5 5587, it pops really loud every few seconds. On top of that, one of the right USB ports is not reliable at all (I have a Logitech dongle for my keyb/mouse) - mouse movements become sluggish for a few seconds while the trackpad works fine. And, sometimes, when Windows go to sleep it has the Sleeping Beauty problem, where it just can't wake up. Have to turn it off and then back on. So many issues with a brand new laptop.... :( Thank you, AlanStingrayC7
1 Message
9072
0
Posted March 18th, 2019 20:00
you are not alone, I've faced the same problem since last time driver update. it's very very very very annoying . do you have solution for it now?
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
9454
1
Posted February 18th, 2019 04:00
Nick8k,
Click the links below for troubleshooting and resolving audio issues.
How to Troubleshoot Audio or Sound Playback Issues
Audio and Speakers
For my notes, click my username and send me the pc service tag number via private message.
Jesse L (retired)