RioJoe

updated

5 years ago

R

RioJoe

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43 Posts

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January 23rd, 2022 10:00

7506 2-in-1 automatic driver updates not working

Hi all

I bought my black 2-in-1 7506 with Win 11 at the end of last year. Each time I go to the Dell site to check for new drivers, the site recognizes my system, and its service tag, starts searching for drivers, and then says it can't complete the process, leaving me to work out which drivers to install and in which order.

Has anyone else had the same issue, and is there a workaround? The pain is that I can't be sure that I have all the latest and most relevant drivers installed, since I have no way of checking.

Thanks for any help you can offer.

  • RioJoe

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    Posted January 23rd, 2022 17:00

    Hi

    The Dell site already recognizes my service tag, and starts looking for suitable upgrades, but then halts the process.

    However, I found a way around this problem. I used the Dell Update software on the machine itself - this did the same thing, went looking for updates but then completed the process of installing them.

    So problem sorted - except I still don't know why the Dell site didn't work as intended - it's always worked OK for every other Dell I've owned.

    Ah well ...

  • nyc10036

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    Posted January 23rd, 2022 12:00

    Use your Service Tag # and find which drivers are new.