Solved!
Go to SolutionInspiron 3670, can't create recovery disk
Brand new Inspiron 3670, 8 GB memory, 1TB hard drive, Windows 10 Tried to create recovery disk but keeps erroring out. Using SanDisk Cruzer Gluide elevate, 16GB. Formatted it to NTFS as I saw suggested someplace. Ran it and it errored out. There are some files on the drive but the weird thing is if I go to properties of that drive now, it shows the file system is a FAT32. I've seen a system file corruption can cause this, but I've only had this for 5 days. The only thing I've downloaded is MS Office Student/Home. Any ideas?
3188
0
Posted February 10th, 2019 13:00
That's what I meant. 16 GB could be too small for the recovery image. You need an 8 GB stick just to create a bootable Win 10 USB, without anything else that Dell may have added to their recovery image...
3243
0
Posted February 9th, 2019 16:00
Even though you formatted the USB in NTFS, the recovery drive procedure formats the drive in FAT 32. Let the recovery process format the drive (it will do it anyway). Try the following page suggestions. What is the error you see when the procedure fails?
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
3243
0
Posted February 9th, 2019 17:00
Says we can’t create recovery disk a problem occurred while creating the recovery disk. When it fails, the usb has the following folders: boot, efi and sources with files: bootmgr, bootmgr.efi and reagent. Each of the three folders have a few files in them for bcd or for Dell scripts in sources. I looked at the link and I had seen that link before. I didn’t check for system file corruption because I figured since it’s onlly 5 days old, that was unlikely.3237
0
Posted February 9th, 2019 18:00
Try a different USB stick...?
3210
0
Posted February 10th, 2019 05:00
This was a new stick right out of the package. I’ve seen where some people had to use a larger size than what was actually suggested. This was the cheapest I could find maybe I got what I paid for. Any suggestions as to what I should buy?
3154
0
Posted February 12th, 2019 04:00
Sandisk can be faked so that although it says its a 16 gig drive to the system its actually a 1 gig or 2 gig or 4 gig device with firmware re written to show fake size. If it seems too good to be true it probably is.
The other GOTCHA is that you must use USB 2.0 port to create and to install. USB 3.1 ports will have "issues"
USB 2.0 Ports are on the back
See here: http://www.sandisk.com/about-sandisk/find-a-retailer
Cruzer Blade USB 2.0 Flash Drive by SanDisk:
https://www.amazon.com/SanDisk-Cruzer-Blade-Flash-SDCZ50/dp/B00652C690/
Counterfeit SANDISK
3136
1
Posted February 12th, 2019 09:00
I ended up using a Memorex 32 gb flash drive. I used the port in the front which was a 3.1. Finished fine.3127
0
Posted February 12th, 2019 11:00
:Yes: :Yes:
690
0
Posted February 12th, 2019 13:00
@janet119 wrote:
I ended up using a Memorex 32 gb flash drive ... Finished fine.
Same here ... on a Dell Windows-10 machine I was working on the other day.
Files written looks to be about 18gb now. They need to fix that message.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.
Plato1960
17 Posts
3196
0
Posted February 10th, 2019 10:00
You can purchase a 32 gb usb 2.0 flash drive @ local walmart for like $12.
When I first read ur post my first guess was the 16 gb may not be large enough. I created mine two months ago on a 32 gb drive. Took 2 hours but its done.