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Prakash pinjala
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2 Posts
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7 Points
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October 20th, 2026 17:09
Mouse Warranty claim
I bought Dell WM118 Wireless Trackball Mouse - Black on June 7th, It’s not working now, I tried by changing battery but it’s not working, I want to claim my warranty
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Posted October 21st, 2026 02:49
@anne_droid Dell WM118 Wireless Trackball Mouse
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Posted October 21st, 2026 07:49
And you have a good battery and tried to re-pair the mouse?
Any errors in Device management?
https://dl.dell.com/content/manual31525840-dell-mouse-wm118-quick-start-guide.pdf?language=en-us
You need to contact DELL in your region for warranty claims.
Where in the world are you?
Kind Regards
anne_droid
anne_droid
6 Operator
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2615 Posts
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9636 Points
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Posted October 20th, 2026 21:13
Hi
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
Can you explain what diagnostics you have tried yourself please.
Kind Regards
anne_droid