Hello Parkermc,

This error is due to connection problem between DRM and the OME server. Try to see if these steps can help you resolve the connection problems:

1. By default DRM uses the proxy settings from IE (Internet Explorer). Since you are running DRM on the same server, If you have enabled proxy server in IE, please check to see if you have enabled the setting to "By pass proxy server local addresses".

2. If you are able to access the OME server from your browser window (https:// address>:2607/Web/Default.aspx), then DRM should also be able to connect to the server.

3. Check your Windows Firewall settings to see if the port 2607 is not blocked for access.

Hope this helps.

Thank you for the quick response.

1.  In Internet Option -> Connections tab -> LAN Settings

- Proxy server (not checked)

- Automatically detect settings (checked)

2. I am able to access the OME server from a browser (https:// :2707/Web/Default.aspx) with the only change being the port number from the link you mentioned.

3. Windows Firewall settings are to allow traffic over port 2707 both inbound and outbound.

The reason for the change was due to upgrading from OME1.1 to 1.2. When upgrading, I was forced to change ports and couldn't use the default 2607. what are my options from this point to resolve these issues?

Parkermc,

Looks like OME was custom installed on a different web service port. The default web service port is 2607.

DRM v1.7 does not support custom OME installations that use a different web service ports.

Hope this helps.

Parkermc,

If you have already upgraded OME to 1.2 and would like to use DRM to connect to OME, you would need to change some settings in OME to use the default console port.

Here are the steps for changing the console port to the default 2607.

1. From Start->Run, type "regedit" and hit "Enter" to open Windows registry. 

Navigate to HKEY_LOCAL_MACHINE->SOFTWARE->Wow6432Node->Dell Computer Corporation->Dell OpenManage Essentials->Connection Service 

Update "ConsolePort" on the right hand side to the default port 2607.

 2. Launch Start->Administrative Tools->Internet Information Services (IIS) Manager

Navigate to ->Sites->OpenManage Essentials

Right click on "OpenManage Essentials" and click "Edit Bindings".

Edit https port number "2607".

3. Restart OME Netmon (DSM Essentials Network Monitor) , Task manager (DSM Essentials Task Manager) and IIS services.

 Note: Please do not modify http port number either in registry or IIS.

Everything is now operational by following the steps you described. Thank you for your assistance and we now have a working repository.

Glad to know that the steps helped you solve the issue.