Tutek,

That error indicates that there was a problem mounting a remote share in the OpenManage Enterprise application.

To troubleshoot this issue, you can try the following steps:

1. Verify the network connectivity: Ensure that the network connection between the OpenManage Enterprise server and the remote share is stable. Check if you can access the remote share from the server using other methods, such as file explorer or command line.

2. Check the credentials: Make sure that the credentials used to access the remote share are correct. Double-check the username and password, and ensure that they have the necessary permissions to access the share.
3. Verify share permissions: Confirm that the remote share has the appropriate permissions set to allow the OpenManage Enterprise server to access it. Ensure that the share is not read-only and that the server has the necessary read and write permissions.

4. Validate the share path: Check if the share path provided in the OpenManage Enterprise configuration is accurate. Verify that the server has the correct path to the remote share.

5. Firewall and security settings: Ensure that there are no firewall or security settings blocking the connection between the OpenManage Enterprise server and the remote share. Check if any security software or firewall rules are preventing the mount operation.

If none of these steps resolve the issue, you may want to consider calling in to OpenManage Support, as they will be able to provide more specific guidance based on your environment and configuration

Let me know if this helps.

Hello,

this can be set in OME under

application settings

-> console perferences

  -> built-in appliance share

      -> check the button for https and click apply

I hope this helps others searching for a solution

For the next person the things I have found that can cause this are.

The OME having to little RMA like under 4GB

Networking issues like port 111 being blocked.

The "Restrict Allowed IP Ranges" (Application Settings/Security/Settings/Restrict Allowed IP Ranges) setting in OME from what I can tell this setting doesn't just block acess to the WebUI it blocks acess to the HTTPS or CIFSv2 shares that the iDRAC uses to get the firmware. So either scope this setting to include your servers or turn it off.

Please fix this Dell and give us a way to restrict acess to the WebUI

Tested on Version 4.5.0 (Build 34)

Hello I believe is working as designed.

https://dl.dell.com/content/manual71515353-dell-openmanage-enterprise-4-5-user-s-guide.pdf?language=en-us#page=81