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16 DC16256, Samsung BM9C1 driver update
Support assist has a notification the Samsung SSD should be update, but the Driver and Downloads page using the service lists a different SSD manufacture for this laptop that was purchased less than a month ago.
I have confirmed the Samsung BM9c1 is installed with device manager. Should I do the support assist update? Also, why are Support Assist and Drivers and Downloads show different driver downloads/updates ?
(edited)
GauravSyst
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Posted July 29th, 2026 12:47
Well you can try a software tool called advanced driver updater by systweak software it great tool to consider to update and fix driver issue in your windows laptop.
I downloaded Samsung Magician software and confirmed I have BM9c1 with the older version of firmware. As mentioned Support Assist shows this correctly, but the Drivers Downloads page for my Service Tag lists another ssd. However, if I select the Other tab on the DRivers Download page the BM9C1 firmware update is shown.
anne_droid
6 Operator
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Posted July 29th, 2026 09:16
Hi
If you are certain you have the device, then IMHO, yes.
Kind Regards
anne_droid