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telbat

updated

13 years ago

T

telbat

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7 Posts

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1641

October 9th, 2013 14:00

Refund?

Dell sent me a return label, I put it on the box and returned it. They now said they never received it and will not refund my money. How is that for customer service? Way to go Dell

  • zbestwun2001

    4 Apprentice

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    8831 Posts

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    Posted October 9th, 2013 14:00

    telbat,

    On that label was a tracking number, did you write it down?

    All returns have tracking numbers  and obviously can be tracked.  Did you ask them what the history of the tracking label says  it is?  Private message me the label that you copied and let me  see it and I can track it.

    This should be a simple problem to solve...

    Let me know.

    Zb1