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Ali_2020

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6 years ago

A

Ali_2020

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6 Posts

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December 3rd, 2020 09:00

I didn't receive order confirmation email

@DELL-Cares 

Hi

I bought a xps 13 on 25 November. I asked from customer service to change my shipping address, they told me it isn't possible. Then i cancelled the order.

I asked from customer service, can i place order again before refund. She said: Yes.

I placed order again on 2 September, unfortunately i didn't get order confirmation email.

Why i didn't get email?

Do i have to wait?

Thanks

  • Ali_2020

    1 Rookie

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    6 Posts

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    Posted December 3rd, 2020 09:00

    @DELL-Cares

    I forgot to write i am in Italy and i placed order on Dell.com/it