UNSOLVED

ravichandran1

updated

19 years ago

0

2972

January 29th, 2008 22:00

Uninstall SAN COPY

HI All,

I would like to uninstall SAN Copy and looking for the procedure.
I appreciate if someone helps me in this.

Thanks & Best Regards,

Abdullah Khan
  • dynamox

    11 Legend

    •

    20419 Posts

    •

    87439 Points

    945

    0

    Posted January 30th, 2008 03:00

    is there a reason you want to uninstall it ? Is it causing some kind of problems on your Clariion ?
  • Dulls

    1 Rookie

    •

    40 Posts

    945

    0

    Posted January 30th, 2008 03:00

    Hi dynamox,

    We gave our customer special favor and as per agreement we have to uninstall it. Please do let me know what problems can be caused by this activity.

    thanks
  • dynamox

    11 Legend

    •

    20419 Posts

    •

    87439 Points

    945

    0

    Posted January 30th, 2008 05:00

    right click on the array and select properties, get into engineering mode, highlight SANCopy and select Uninstall. I don't think it requires SPs to reboot but i would double check with support.
  • M.Hani

    2 Intern

    •

    138 Posts

    945

    0

    Posted January 30th, 2008 21:00

    Hi.

    I have the same issue with Analyzer.

    Would you please let me know how I can get into engineering mode.
  • dynamox

    11 Legend

    •

    20419 Posts

    •

    87439 Points

    945

    0

    Posted January 31st, 2008 05:00

    CTRL+SHIFT+F12 and password can be found by searching PowerLink for string "Clariion engineering mode". Sorry ..i posted the password once and was contacted by EMC to remove it from my post, even though this password is available in many documents on powerlink, go figure
  • lincoln2

    70 Posts

    945

    0

    Posted February 1st, 2008 10:00

    What revisions of Flare are you running and what are the versions or part numbers of the enablers used?
  • Dulls

    1 Rookie

    •

    40 Posts

    945

    0

    Posted February 1st, 2008 21:00

    Hi,

    What revisions of Flare are you running and what are the versions or part numbers of the enablers used?
    SANCopyEnabler-01.01.5.002.ena
    Flare 3.24.020.5.011
  • M.Hani

    2 Intern

    •

    138 Posts

    945

    0

    Posted February 2nd, 2008 22:00

    I have not found any document which mentions engineering mode password.

    Would you please let me know the link to download the document or let me know how I can find it.

    Regards
  • dynamox

    11 Legend

    •

    20419 Posts

    •

    87439 Points

    426

    0

    Posted February 3rd, 2008 06:00

    you need to search the knowledge base. From the home page click Support, Knowledgebase Search, Support Solutions Search

    I am from Atlanta but my nickname is dynamox :)
  • M.Hani

    2 Intern

    •

    138 Posts

    426

    0

    Posted February 3rd, 2008 06:00

    Dear Atlanta,

    I searched "emc157835" in home page of powerlink. But nothing found. What is the issue?

    How can I find it? Would you please send me email the document?

    Best Regards