UNSOLVED
Hard errors being logged - LUN status from NST - CX500
For an issue summary of our CX500 from NST it showed several of our LUNS under "Critical" and "Hard errors being logged".
Is this something I just need to open a case with EMC and let the on-site tech come to analyze?
Is this something I just need to open a case with EMC and let the on-site tech come to analyze?
kelleg
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Posted March 24th, 2009 08:00
1. check the Event Log on the array - right click on SPA and select View Events - see if there are errors logged for disk errors
2. depending on what is in the logs in step one, you may want to open a case with EMC.
Also, if you have ConnectEMC (or CLARAlert as it use to be called) setup to monitor the array, hard disk errors should have sent a dial home about the error.
glen