The EMC customer service rep would normaly perform the hardware replacement.I would hope if they are assisting you that they would also be helping you with some instruction. The hardware replacement is pretty straight forward.Not sure if your Control Station is functional or not but there are some files that you may want a backup of.You can copy then off using SCP, Winscp or other methods.Your EMC rep could help you to identify which files they are. You would then simply shutdown the Control station, carefully marking all the cableing before removing. The Control Station then can be removed from the front and the new Control Staion inserted and connected in the reverse order applying the power last.The Nas code CD with the exact version of code, in your case 5.6.40.3 must be inserted in the control station cd/dvd drive to begin the replacement.The script to replace the Control station then can be run by the EMC resource.
Please understand failure to run the correct replacement script may lead to an outage so care must be taken!
i had CS replaced on one of my NS40 a month ago. I had to provide CE with ip/mask/gateway/dns/smtp information so it's either not documented anywhere on EMC side or he did not know how to retrieve that information. I had a couple of custom scripts in /home/nasadmin and they were gone after replacement so if that's what you mean by definitions then hopefully you have a copy somewhere else.
The major config like file systems, shares, ... isn’t kept on the control station HDD so it will be recovered and the system config will look like the old.
There might be some details like control station IP or callhome config that need to be recovered or entered manually during the procedure.
Also any changes that you have done manually to local files or content in /home/nasadmin will be lost unless you can find a backup.
If you need the exact procedure than you need to ask the support engineer doing or helping with the replacement for it.
Rainer_EMC
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Posted August 20th, 2010 14:00
Hi Maynor,
replacement of a control station is done by an EMC or service partner technician.
They have the necessary tools and procedure (which varies between DART code and models).
Rainer