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VSS backups are failing...
We are seeing these failures on severl of our w2k8 systems ::--->
2012-06-03 20:06:24 avvss Error <5953>: Unable to allocate wide string of length 0.
2012-06-03 20:06:24 avvss Error <5953>: Unable to allocate wide string of length 0.
2012-06-03 20:06:25 avvss Error <10972>: Unable to determine if volume \\?\globalroot\device\harddiskvolume1 is supported by Microsoft system provider GUID ={b5946137-7b9f-4925-af8051abd60b20}, error = 0x80042308
2012-06-03 20:06:25 avvss Error <12077>: VSS returned an error message exiting HR = 0x80042308
2012-06-03 20:06:25 avvss Warning <8395>: File MetadataFilesList.txt can not be removed. Error code 2
----- END avvss log 2012-06-03 20:06:25 Eastern Daylight Time (2 warnings, 4 errors, 0 fatal errors)
I'm not a wintel person....
Has anyone else seen these? And is there a fix?
Thanks....
Joe Despres
Responses (2)
Solutions (0)

Richard_Nolan
20 Posts
393
1
Posted June 5th, 2012 11:00
Open up a command prompt and run: vssadmin list writers and make sure all writers are ready and in a stable state. If there are any issues, you should do a reboot on the box. Also look in the event viewer and make sure there are no VSS errors. Theres a problem with the VSS service taking the snapshot (it seems).