UNSOLVED

ssharp_Sun

updated

14 years ago

0

831

February 21st, 2013 06:00

I see this error/Warning in logs 22296 = Client Registration Error

I'm seeing this daily log error but I don't know what "plugin" is causing the error.  How can I find this in order to correct it?

Daily log errror:

2013/02/19-21:47:52 EST 22296 WARN WIL-EMCGRID Client Registration Error - Plugin version rejected.

Thanks.

  • Lucky85

    173 Posts

    302

    0

    Posted February 21st, 2013 06:00

    Which Avamar version is client and which server??

    Lukas

  • 302

    0

    Posted February 21st, 2013 07:00

    Thanks I found more detail the event in the Administration “Event Management” tab.

    It looks like our MacOSX Server.  The plug-in is version 6.1.100-402

    The detailed error refers to:

    ”A client attempted to activate a plug-in that was not in the list of acceptable plugins, or had an obsolete or disabled version number.”

    Remedy:

    “Remove or update the plug-in on the client. The data section contains the client's hostname.”

    Our Mac OS version is v10.6.8  on Apple XServe

    Regards,

    Scott Sharp

  • Lucky85

    173 Posts

    302

    0

    Posted February 21st, 2013 07:00

    Check Event management in MCS and avagent log on the client.

    Lukas

  • 302

    0

    Posted February 21st, 2013 07:00

    Well that's the problem. We backup a lot of clients and I'm not sure which client is generating the "plug-in rejected" error.  All the backup jobs seem to be working.

    Our Avamar server is: Version: 6.1.0-402.   Every client we have is either v6.0.101-66  or has been upgraded to 6.1.100-402

    Is there a log file that would show the detail on what's generation the error?  The activity logs don't get into the detail.

  • niko.virta

    51 Posts

    302

    0

    Posted March 13th, 2013 01:00

    See my thread: https://community.emc.com/thread/167457

    It seems that there is a somekind of bug in 6.1.100-402 client fox OSX, resolution is to use older or newer (6.1.1-87) version depending of the version of your Avamar server.

    -Niko