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matej_felle

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16 years ago

M

matej_felle

41 Posts

0

6612

August 12th, 2010 06:00

Avamar instalation problem

Hello,

I want to install EMC avamar software edition on single node server. At the end of avqinstall I get the following error:

[avqinstall v5.0.0-38]
avqinstall: INFO: logging to "/usr/local/avamar/var/log/avqinstall.log"
avqinstall: INFO: checking /etc/hosts for disagreements with DNS
avqinstall: INFO: Using existing node resource database file /usr/local/avamar/v                                                       ar/probe.xml
avqinstall: INFO: verifying ssh connectivity and authorizations for all nodes
avqinstall: INFO: checking for existing backup data
avqinstall: INFO: unpacking server software version v5.0.1.32
avqinstall: INFO: to monitor progress, run in another window: tail -f /tmp/avqinstall-command-output.6294
avqinstall: INFO: checking node types
avqinstall: INFO: installing dpnrc* packages, if any
avqinstall: INFO: synthesized gsan key account id "CN-2010081216"
avqinstall: INFO: synthesized gsan key asset reference id "avamar"
avqinstall: INFO: gathering gsan license key source data
avqinstall: INFO: checking for NTP-based time synchronization
avqinstall: INFO: updating time configuration because: clocks do not appear to be synchronized on all reachable Avamar nodes
avqinstall: INFO: configuring system time
avqinstall: INFO: to monitor progress, run in another window: tail -f /tmp/avqinstall-command-output.6294
avqinstall: INFO: creating default server lockbox "/usr/local/avamar/var/avlockbox.clb"
avqinstall: INFO: adding standard credentials to the server lockbox
avqinstall: INFO: starting lm service
avqinstall: INFO: starting gsan
avqinstall: INFO: to monitor progress, run in another window: tail -f /tmp/avqinstall-command-output.6294
avqinstall: INFO: setting maintenance windows scheduler's time zone to "UTC"
avqinstall: INFO: starting mcs
avqinstall: INFO: skipping ConnectEMC initialization
avqinstall: ERROR: run command failed: 'mcserver.sh --start --noinstallcron'
*** For details please see the log file: "/usr/local/avamar/var/log/avqinstall.log"
root@avamar:/home/admin/#:

Lm, schedule, gsan, dtlt services are up, mcs and ems are down. Also when I try to start emserver.sh, I get the following error:

ERROR: /usr/local/avamar/var/em/server_data/prefs/emserver.xml is missing

BR

  • rpervan

    266 Posts

    1485

    0

    Posted August 12th, 2010 07:00

    Matej,

    Does the "emserver.xml" file exist on the " /usr/local/avamar/var/em/server_data/prefs/" location path  ?
    Acording to the output it could be something related with it .
    Maybe is renamed to emserver.xml.org ... or whatever ...
    please check this first .

    regards,
    .r

  • matej_felle

    41 Posts

    1485

    0

    Posted August 13th, 2010 00:00

    emserver.xml does not exist because /em/server_data/prefs/ is missing ......

    em directory does not exist under /usr/local/avamar/var/

    Stange, maybe is something wrong with instalation .......

    BR

  • rpervan

    266 Posts

    1485

    0

    Posted August 13th, 2010 05:00

    Matej,

    is this new installation or what exact ?

    regards,

    .r

  • nyembe

    25 Posts

    1485

    0

    Posted October 7th, 2010 05:00

    HI,

    I have an EMC Avamar ADS 1TB Gen2 node and I am running a kickstart. The OS installation, the firmware updates, etc went well. I am now installing Avamar server software. Avqinstall does not complete. This is  the error I get.

    avqinstall: INFO: starting lm service

    avqinstall: INFO: starting gsan

    avqinstall: INFO: to monitor progress, run in another window.......

    avqinstall: ERROR: run command failed: 'start.dpn --clean --password="8RttoTriz" --systemname="JCP-AVAMAR-POC" -- repl_password="9RttoTriz" --lmaddr='10.0.0.36' --expert --hfsport=27000'

    *** For details please see the log file.........

    Any one with an idea please. Thanks Nyembe

  • nyembe

    25 Posts

    1486

    0

    Posted October 7th, 2010 06:00

    I am doing that now. Will get back to once I have done that.

    Regards,

    • *

    Nyembe* Chapeshamano*| *Pre Sales Solutions Architect - BuRA | +27

    (0)** *72* *719* *0219

    NtaiTsho ICT Consultants & Hardware Suppliers | Reg No. 2007/054470/23 |

    VAT436 025 0551 | Fax 086 628 0272 | PO Box 90,Bromhof 2154 | Web

    www.ntaitsho.co.za

    • *P* *Before you print this message think about the ENVIRONMENT*

    *& Print only if required

  • rpervan

    266 Posts

    1486

    0

    Posted October 7th, 2010 06:00

    Hello Nyembe,

    Please reboot your utill node and give a try again with this syntax:
      # avqinstall --nocheck --noconnectemc --norequire_clean_system --nounpack

    regards,
    .r

  • nyembe

    25 Posts

    1486

    0

    Posted October 7th, 2010 08:00

    Now the install.conf file is missing. Not on the node. What should I

    do?????

    Regards,

    • *

    Nyembe* Chapeshamano*

  • nyembe

    25 Posts

    1486

    0

    Posted October 7th, 2010 08:00

    Hi,

    I have rekickstarted it and now face a new problem. After extracting the

    dpnutils and dpnnetutil files, I check to se if the RHEL4_64 directory

    is there. Then I ran the rpm -ivh command get the following errors.

    root@jcp-avamar-poc:~/#: cd /usr/local/avamar/src

    root@jcp-avamar-poc:/usr/local/avamar/src/#: ls

    backup_changenodetype.tar  dt_rand.c

    change_nodetype            dt_rand.h

    config_info                dt_standard.h

    config_info.bak            overflow_remote_dpe.pl

    create_newconfigs-         RHEL4_64

    dt.c                       rpms

    dt.makefile                v5.0.2.41-customer_unified-v5.0.105.169.tar.gz

    root@jcp-avamar-poc:/usr/local/avamar/src/#: rpm -ivh

    RHEL4_64/{dpnutils-5.0.2-4

    1.rhel4_64.x86_64.rpm,dpnnetutil-5.0.0-32.x86_64.rpm}.rpm

    error: open of RHEL4_64/dpnutils-5.0.2-41.rhel4_64.x86_64.rpm.rpm

    failed: No suc   h file or directory

    error: open of RHEL4_64/dpnnetutil-5.0.0-32.x86_64.rpm.rpm failed: No

    such file    or directory

    root@jcp-avamar-poc:/usr/local/avamar/src/#:

    what am I missing? Should I restart it again?

    Nyembe* Chapeshamano

    Message was edited by: nyembe Now the INSTALL.CONF File is missing after I have restarted the process. WHat is going on? Can I download a template files somewhere?

  • nyembe

    25 Posts

    1486

    0

    Posted October 7th, 2010 08:00

    Now it is working by doing the following below. I hope it will not

    affect the installation further down.

    dt.c rpms

    dt.makefile v5.0.2.41-customer_unified-v5.0.105.169.tar.gz

    root@jcp-avamar-poc:/usr/local/avamar/src/#: rpm -ivh

    RHEL4_64/{dpnutils-5.0.2-4

    1.rhel4_64.x86_64.rpm,dpnnetutil-5.0.0-32.x86_64.rpm}.rpm

    error: open of RHEL4_64/dpnutils-5.0.2-41.rhel4_64.x86_64.rpm.rpm

    failed: No suc h file or directory

    error: open of RHEL4_64/dpnnetutil-5.0.0-32.x86_64.rpm.rpm failed: No

    such file or directory

    root@jcp-avamar-poc:/usr/local/avamar/src/#:

    root@jcp-avamar-poc:/usr/local/avamar/src/#: cd RHEL4_64/

    root@jcp-avamar-poc:/usr/local/avamar/src/RHEL4_64/#: ls

    dpnnetutil-5.0.0-32.x86_64.rpm dpnutils-5.0.2-41.rhel4_64.x86_64.rpm

    root@jcp-avamar-poc:/usr/local/avamar/src/RHEL4_64/#: rpm -ivh

    dpnutils-5.0.2-41.rhel4_64.x86_64.rpm

    Preparing... ###########################################

    1:dpnutils ###########################################

    root@jcp-avamar-poc:/usr/local/avamar/src/RHEL4_64/#: rpm -ivh

    dpnnetutil-5.0.0-32.x86_64.rpm

    Preparing... ###########################################

    1:dpnnetutil ###########################################

    dpnnetutil: INFO: logging to

    /usr/local/avamar/var/log/dpnnetutil-5.0.0-32.log

    dpnnetutil: INFO: installing...please wait...

    dpnnetutil: INFO: Done.

    root@jcp-avamar-poc:/usr/local/avamar/src/RHEL4_64/#:

    Regards,

    • *

    Nyembe* Chapeshamano*| *Pre Sales Solutions Architect - BuRA | +27

    (0)** *72* *719* *0219

    NtaiTsho ICT Consultants & Hardware Suppliers | Reg No. 2007/054470/23 |

    VAT436 025 0551 | Fax 086 628 0272 | PO Box 90,Bromhof 2154 | Web

    www.ntaitsho.co.za

    • *P* *Before you print this message think about the ENVIRONMENT*

    *& Print only if required

  • chrisvemc

    50 Posts

    470

    0

    Posted October 7th, 2010 21:00

    Hi,

    I am not following your install.

    Are you following the Avamar Software installation guide at all?

    The following is the steps after unpacking and running the dpnnetutil

    • Verification Testing
    • Network Throughput Testing
    • Pre-Burn-In Testing
    • Post-Burn-In Testing
    • Server Software Installation and Configuration
      • This is where you need to unpack the avqinstall rpms and then modify the install.conf

    Since it is a POC.

    I would go for a new install but run the necessary tasks for re-installation of a system where you need to clean the system first and run certain switches on the commands.