fhill

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4 years ago

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fhill

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101 Posts

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December 2nd, 2022 04:00

m15 R3, no longer turns off by itself

Over the past couple of weeks, my m15 R3 no longer turns itself off after a specified period of time. Instead, the Alienhead blinks until I press it and then it resumes the desktop. Absolutely nothing has changed with respect to power settings. This is entirely new behavior and I'm wondering whether a recent Windows 11, Dell, or NVIDIA update have made this happen. The specs for my PC are as follows:

- i7 10750H
- 1 TB NVMe
- 16 GBs RAM

Any help anyone could provide would be greatly appreciated.

  • fhill

    1 Rookie

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    101 Posts

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    Posted January 21st, 2023 17:00

    It just occurred to me that I hadn't responded back to this thread. I resolved the issue by researching how to recreate hibernation in Windows 11, and it worked like a charm. The problem is that Auslogics Boostspeed, which has ever-increasing automation with each release (just like everything else) removed hibernation from the PC. All is fine now.

  • crimsom

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    Posted December 2nd, 2022 06:00

    Hi @fhill welcome to this free user-to-user Alienware laptop discussion forum. 

    Is the Alienware power status button giving a System diagnostic light fault code? 

    When using key combination CTRL + ALT + DELETE to shut down by clicking on power off icon in bottom RH corner, does it say wait for application running in the background to finish? 


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]

  • crimsom

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    Posted December 2nd, 2022 12:00

    Hi @fhill does the force shutdown work? Cannot Shut Down Computer | Dell US. 


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]

  • fhill

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    Posted December 4th, 2022 06:00

    Hi Crimsom:

    There is no fault code present; instead, the PC is "breathing" meaning that it is in sleep state. It wakes up as designed when I press either mousepad or power button. What it no longer does is to hibernate and I can't understand why. I installed new NVIDIA drivers yesterday and hoped that would fix the issue, but it didn't. It shuts down just fine, but I have to initiate it through the start menu. Any idea what's up with this?