UNSOLVED
17 R1, Windows 10 22H2 update, monitor connection issues
Hi experts, I have been having a few very tedious issues with my 2013 17 R1.
Before I get into this I will add that this laptop has a faulty battery so I'm using the main power source.
I have been trying to update my windows for a while now but I can't seem to find a successful solution. I will try my best to provide you with the detailed information.
(1) So it appears that I'm in need of an windows update as it states I'm not up to date in the Windows Update section in settings. So I check for updates and it picks up 'Feature update to Windows 10, version 22H2'and I allow it time to download and install.
(2) Whilst its downloading, Underneath 'Updates Available' section it states 'Your version of Windows has reached the end of service'.
(3) During the bluescreen installation process, after a few restarts and reaches further into the percentage of the update eventually the laptop cuts out.
(Sometimes I catch a glimpse of a error window that pops up just before it cuts out, too fast to take evidence)
(4) I turn it back on after I let it settle, when it reaches to the loading screen 'Undoing changes made' appears underneath a loading logo.
(5) After startups are settled, I have ran the 'Windows Update Troubleshooter' and provides me with the following detected issues:
- IsPostback_RC_PendingUpdates
IsPostback: False
- WaaSMedicService
Issue found by :AutomaticCorruptionRepairPlugin;
- IsPostback_RC_PendingUpdates
IsPostback: True
- Service Status
Problem with BITS service: The request service has already been started.
System.Management.Automation.RemoteExeption More help is available by typing NET
HELPMSG 2182.System.Management.Automation.RemoteExecption
- Service Status
Problem with BITS service: The request service has already been started.
System.Management.Automation.RemoteExeption More help is available by typing NET
HELPMSG 2182.System.Management.Automation.RemoteExecption
(6) I have also downloaded the update manually and I'm at a standstill with the same result.
(7) I have reset the system more than I can remember and still having the same issue.
Next issue (Possible chance that its related to issue above)...
(1) I had an issue that I couldn't connect my smart TV to me laptop via HDMI but I found a solution and was able to connect without a hassle.
(2) I'm now using a HDMI splitter connected to my TV and monitor (Only been using for a couple month).
(3) I have not had a problem on either devices until I accidentally pressed to restart for the update.
(4) On my smart TV it comes up scanning for devices once HDMI connected (Usually means its picked it up and trying to connect) but flickers and starts again.
(5) On my monitor its a blank screen, TV goes into standby and then wakes up.
(6) I have done some research for this and always the first thing said was check for updates before proceeding.
Any advice moving forward from this point would be greatly appreciated.
Device information:
Laptop
Alienware 17 R1
x64-based PC
Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
Alienware A04, 12/08/2013
16.0 GB (15.9GB usable) RAM
BIOS Mode UEFI
Windows 10 Home, 1909
1920 x 1080
60hz
Monitor
Samsung 32" Curved U32R59x
1920 x 1080
60hz
Smart TV
Samsung UHD 49" Curved UE49MU6500
3840 x 2160
60hz
489
0
Posted February 14th, 2023 11:00
So tonight I've continued to check for updates and 'Windows Malicious Software Removal Tool x64 - v5.110 (KB890830)' appeared which downloaded nicely, it started to install so I decided to continue my research, a minute passed so I checked on it which I came to find that this nightmare continues as it has went back to 'Your not up to date' and checking updates finds nothing.
484
0
Posted February 14th, 2023 13:00
At this stage it may be better just to reinstall Windows from scratch since you've already tried the Windows reset. This means losing all your data on your C: drive though so you'll need to save what you want to keep on another drive in the system or on an external drive.
You'll just need an 8gb flash drive and the Windows 10 Microsoft Media Creation Tool.
469
0
Posted February 15th, 2023 00:00
For what reason are you using bios A04? Flash up to A17, I don't think there will be problems after that.
407
0
Posted February 18th, 2023 05:00
Thank you for your response.
What windows are you referring to? The one I'm operating (1909) or the one I'm trying to update to (22h2).
Also in regards to a clean windows install, I don't have anything personal stored on the drives due to so many resets. So would it be safe to proceed with the clean installation with a flash drive?
or would you recommend to back up disk drives/system files or create a system restore point incase something goes wrong during the installation?
If so, what is the alternative option to back up the files to rather than buying another flash drive USB?Any advice is greatly appreciated.
365
0
Posted February 20th, 2023 14:00
If you have no important data on the system then a nice clean Windows install after a disk format is the best option. I've done it countless times and I find it's the way to go.
If you want the best performance then make sure your BIOS is set to UEFI mode with Load Legacy Option ROM disabled before reinstalling Windows. Selecting this will improve boot times and also allow for a GPU upgrade to a 900M series card.
Just note that if you're still on Legacy mode then switching to UEFI will mean you have to do a quick partition switch from MBR to GPT on the drive before you can install Windows. It only take a minute and I can help you through it.
J.Leech
1 Rookie
•
5 Posts
552
0
Posted February 13th, 2023 11:00
Last night I checked for updates again, anti-virus and windows 22h2 updates appeared for a few moments but disappeared. Now it's still saying I'm not up to date but when I check for updates, it will load for a while and nothing comes up.