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bassinhuntin
1 Rookie
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8 Posts
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2805
January 4th, 2022 11:00
Aurora R14, not going into sleep mode
Aurora R14 Ryzen 7 Edition not going into sleep mode all day or night even clicking Power then Sleep. Lights also stay on.Power setting is Balanced. Support Assist says everything is fine. Love everything else about it except Sleep Problem and Windows 11! I want my Windows 10 Pro back.
2011
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Posted March 29th, 2022 18:00
@TeflonSean wrote:
Same exact problem here. Any Ideas anyone?
On Alienwares, LED-lights staying on after actual Sleeping accomplished is a separate issue.
Not Sleeping (or immediately waking after manually putting to Sleep) is another. Which issue do you have?
My experience is ... best to shoot-for S3 Sleep Mode. That is all drives/fans stopped and if it wasn't for the slow-flashing or glowing power-light you would swear it was off. It will still wake for Scheduled Events, keyboard/mouse clicks, Ethernet Magic Packet, etc.
Intel Ready Mode is disable for mine, but I guess that doesn't apply to AMD systems.
Sleep can be tricky to setup and troubleshoot now-days. If you are looking for easy or quick-fix you should probably just live-with-it. Just Shut-Down proper before you go to bed at night.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.2014
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Posted March 29th, 2022 18:00
Same exact problem here. Any Ideas anyone?
2007
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Posted March 29th, 2022 18:00
After 2 hours with Dell Tech they came up with reinstalling Windows 11!!! Booooooo
2000
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Posted March 29th, 2022 21:00
@bassinhuntin wrote:
No solution really???
Hey, you're back. I agree that "reinstalling Windows-11" is kinda lame suggestion for this problem.
But how is that your answer to MY post? I explained the 2 issues, and even gave yall some tips to start trouble-shooting.
No, there is no easy "Make Sleep Mode Work Properly" option-setting, sorry.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.1168
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Posted October 30th, 2022 14:00
Open up an Administrator Prompt and type in the following 2 commands:
powercfg -lastwake
powercfg -waketimersYou can also open up event viewer and go to the system log, then do a search for Power-Troubleshooter under the source column.
1172
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Posted October 30th, 2022 14:00
Hello, Tesla1856. I am having sleep issues as well. The issue with mine is that my AMD R14 does not go to sleep at all. Keyboard, mouse, and monitor all turn-off but the pc remains on with fans and full RGB lights.
I tried using cmd and event viewer to try and hunt down the anomaly but cant seem to track anything at all.
I have updated the BIOS, all drivers, and even reinstalled the Alienware command center. I have done pretty much everything except reinstall windows... I would really like to avoid that if at all possible. Any ideas or leads to info that I may have slipped by me on my search for a solution?
1142
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Posted October 31st, 2022 16:00
from a powershell or cmd (admin) windows try: powercfg /energy
This will create a report " energy-report.html" that may help you with clues .
file can be found in the c:\users\ < name> folder
1045
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Posted November 18th, 2022 06:00
A more comprehensive sleep report can be generated using the above cmd and entering:
powercfg.exe /SleepStudy
198
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Posted February 17th, 2023 17:00
I'm having the same issue with my Aurora r15. The system log logs the wake source as "unknown."
bassinhuntin
1 Rookie
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8 Posts
2007
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Posted March 29th, 2022 18:00
No solution really???