Hello,

I bought a refurbished R11 earlier this year.

It came with the air cooler.

Things are fine so far, but I'm considering an upgrade for the fans and CPU cool - the famous H60 solution everyone is talking about. However, I need to install a VRM heatsink, since I would be going from an air-cooled CPU to a AIO liquid cooler (according to many sources, the part number is N1C1D).

Dell Canada Support tells me they can't give me a quote because I bought the system from a third-party (and they couldn't even find the part). I'm still waiting for the seller to get back to me, but I was wondering if anyone had any idea how I could get my hands on the heatsink for a reasonable price.

Thanks!

Thank you for your response.

As I said, Dell's rep flat out refused to give a me a quote because I didn't buy the PC from them. I also think they couldn't find the part....

Maybe I could buy Dell's liquid cooler and ask for the VRM heatsink at the same time?

I am not sure if they sell the liquid cooler as a standalone item.

But it would make sense they would bundle them with the VRM heat sinks if they do sell it.

Worth a try for sure.

"Maybe I could buy Dell's liquid cooler and ask for the VRM heatsink at the same time?"

The OEM liquid cooler is sold as a complete standalone replacement or upgrade unit (fan, radiator, and cooler) to current Aurora owners.  Last I checked it was $109, plus tax.  The AIO cooler is used across a number of aurora generations and does not include a VRM heatsink (as that changes across generations).  

If you want the VRM heatsink, that is extra. Cost depends on which generation Aurora.  

Thank you very much for the reply.

That does not seem to get around the issue that Dell does not seem willing to deal with me because I bought the system from a third-party...

Also, I don't even seem to find where I could buy that part from. Any idea?

The VRM heatsink regularly goes in and out of stock on amazon for $43 (FBA).  It's out now, but try checking in a week or two. 

Thanks, again!

Here's a quick update. I chatted with a sale's rep. They are telling me that I need the MH0HN heatsink, which is the liquid cooling unit and that I do not need the N1C1D, which, they say, is for the air cooled version of the system.

I believe that is not right. I believe I need both the MH0HN (which I don't really need since I could always buy another compatible liquid cooler) and the N1C1D.

I looked into the R11 technical manual and, though the parts number are not there, you can clearly see the heatsink on the liquid cooled version and the absence of the heatsink on the air cooled version.

Am I correct?