Ever since December, four months into having my Alienware, it’s been problem after problem. It’s now been, I believe, three trips to the warehouse with one taking a month to get back to me and two at-home repairs with still no luck. I’m at a huge loss of what to do. I find it surprising that I spent so much money on a machine that’s been down most of its life. This is made harder by the fact that I have to sit on the phone with Dell support for hours at a time before something is done. 

Right now, it’s either freezing, restarting, or most commonly bluescreening with the error-code WHEA_UNCORRECTABLE_ERROR. It has also only been two weeks since the last depot repair and a week since the last at-home repair. 

I’ve tried opening up my computer and reseating a few different things, along with some other techniques like SFC /scannow. Support assist troubleshoot also comes up short.

I just don’t know what to do anymore. I’ve lost all hope that my computer will ever be fixed, but if anyone has ideas I would appreciate it greatly! I just wish I could get a full replacement/refund.